Shipping policy

Shipping Rates & Calculations

For the most accurate and up-to-date shipping rates, please add your desired items to the cart and proceed to the shipping section during checkout. Shipping costs are calculated based on the total value of your basket and any applicable discounts.

Processing Time

All orders are processed within 1-3 business days.
Orders are processed and dispatched Monday to Friday, excluding public holidays. 

Delivery Options

 

• Standard - 3-4 Working Day Delivery (UK Only): Available at checkout for orders within the United Kingdom.

• Express - Next Working Day Delivery (UK Mainland Only): Available at checkout for orders within the Mainland United Kingdom.

• International Delivery: Standard delivery times range from 3-7 business days after your order has been shipped. Please note that delivery times may vary due to postal service delays, which are beyond our control.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. This allows you to monitor the progress of your delivery at any time.

Shipping Destinations

We ship to a wide range of countries worldwide. Below is a comprehensive list of destinations we currently serve:

Afghanistan, Albania, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Montenegro, Netherlands, Norway, Philippines, Poland, Portugal, Republic of Cameroon, Reunion, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States of America.

International Orders & Customs

For international orders, please be aware that customs delays and additional duties or taxes may apply. Unfortunately, we are unable to predict or cover these fees before the shipment reaches its destination. Most shipments clear customs within a day or two without incurring extra charges, but this can vary.

Need Assistance?

If you have any questions or need further assistance, feel free to reach out to us at hello@lumaeyewear.co.uk. We’re here to help!